Refund policy

Return & Refund Policy

At Simplifi Wellness, customer satisfaction is important to us.

Due to the nature of herbal wellness and consumable products, all sales are final unless the item arrives damaged or incorrect.

If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at:

Please include:

We will review your request and provide a replacement or appropriate resolution where applicable.

For health, safety, and hygiene reasons, we do not accept returns on opened or used products.

Orders may only be canceled before shipment. Once an order has shipped, it cannot be canceled.

Approved refunds are processed back to the original payment method and may take several business days depending on your financial institution.